Most Customers Become Irate When ATMs Cant Issue a Transaction Receipt
There are over two lakh ATMs (Automated Teller Machines) in India as per the latest figures released by RBI (Reserve Bank of India) which is way below the total number of ATMs needed by the country. This is proven by the fact that most of these machines are burdened by overuse with large numbers of people standing in long queues to withdraw cash. As a result, the ATM thermal paper rolls in these machines run out very fast leaving many customers to do their transactions without printed receipts.
Banks that own and operate the ATMs often have to face negative customer feedback for not being able to dispense printed receipts for their transactions. That’s the reason every bank needs to ensure that they have sufficient ATM thermal paper rolls to dispense printed receipts to customers for their transactions. There are many suppliers of thermal paper rolls to serve this huge and growing market and customers must make their purchase decisions carefully to get the best product.
The high requirement of ATM thermal paper rolls has led some banks and ATM owners to look for cheaper thermal paper options. This is not advisable because the printheads used in the ATMs to print on the thermal paper can be damaged if the quality of the paper is below the acceptable levels. The coating on thermal paper requires a special chemical formulation that enables heat-activated printing. If the thermal coating is of poor quality, it can adversely affect the printhead in the ATM in addition to poorly printed receipts.
It is therefore important that the ATM owners and operators opt for thermal paper of the best quality to ensure the safety of the printheads inside their ATMs as well as provide good quality printing on customer receipts. Rudkav International is an ATM thermal paper rolls manufacturer enjoying excellent reputation for the high quality and competitive pricing of their thermal papers. Don’t let your ATM run out of thermal paper and risk losing customers as a result.